Compassionate Communication Feedback Page
Student Feedback
The following are quotes taken directly from feedback forms. We appreciate receiving candid feedback, as it helps us deepen our understanding of what people value in class (and don't value). It helps us to refine our methods and materials and grow as teachers. Thank you! Please feel free to email us at the address shown below, or call us at (209)754.4773 with your comments any time.
What did you learn that was useful to you?
"How much of my communication (in the past!) that was 'violent.' A method for getting in touch with my feelings and needs, even if I am not "communicating.' NVC also framed 'needs' as an OK thing, not a dirty word, as it is so often considered in our culture. Reinforced that 'fixing' is not a part of supportive and empathic listening."
"The idea of presenting a conversation that includes observations, feelings, needs and requests. To sit back and observe and be aware of what is coming out of my mouth."
"Instructors had a nice balance between them in leading the class. Good to have a couple, too!"
"The NVC approach is very useful and helpful. I'm so glad you offered this wonderful course. Do it again!"
"An overview of NVC and its power to help connect with others."
"Everything was useful. Purpose, model, empathy..."
"Listening and understanding anger."
"Listening."
"The Observation, Feeling, Need, Request process, and clear definitions of each of these concepts seemed particularly useful to me (not easy, but very helpful!)."
"Using the prescribed format makes a significant difference. I'm not as smart as I thought! This work is difficult, but extremely valuable. Looking forward to hearing what's next!"
What suggestions would you offer to improve the workshop?
"More practice processes."
"A bit more focus on the reading, though the use of the book's exercises were very helpful in facilitating understanding of the concept."
"Trainers are enthusiastic and supportive. I think it would be best to have more role playing and dyads in the class, more chances to practice."
"More practice and problem solving."
"Ongoing series."
"Ways in which more people can contribute; small group/partner discussions."
"During empathic listening, more guidance and examples from leaders (the examples/guidance provided was great - the more the better)."
"Speak louder. This was a great class because you have a lot of compassion for the subject and people."
"I thought the workshop was very well done and I don't have any suggestions for improvements, other than that both Holly and Conal could speak up and project out more (with confidence!); their relatively soft voices were sometimes difficult to hear in the large group circle."
"Instructors keep their agenda a little more, prefer less of a democratic process for determining format."
It's never what people do that makes us angry, it's what we tell ourselves about what they did. ~Marshall Rosenberg, Ph.D.